Lancet Jobs in Johannesburg – Billing Admin Supervisor Suspense/Credits

Job Description:

• Identifying unallocated monies.
• Investigates and validates accounts in credit and prepare reports for investigation and feedback.
• Process transfers to clear unallocated payments.
• Reconciliation of suspense accounts.

Job Responsibilities:

• Manages and mentors own staff to ensure they have the skills required by the practice and are able to achieve their performance objectives.
• Drafts and issues internal work instructions ensuring that they are ISO compliant and ensures adherence thereof.
• Supervise and monitors time and attendance records for staff reporting to them to ensure adherence to regulations.
• Management and control of work allocation to ensure that work is distributed evenly and is completed within the given TAT.
• Maintains constant liaison with management and provides feedback regarding any irregularities attend to escalated queries from staff to ensure prompt response to query and stringent TAT.
• Provides excellent customer service to ensure customer satisfaction at all times.
• Perform any other duties as assigned by management.
• Identify incorrectly allocated monies and correctly allocate to reduce and maintain the suspense accounts.
• Is responsible for the reconciliation of all suspense accounts to indicate the outstanding balances for action.

Job Requirements:

• Ability to work in a pressured environment
• Accountability
• Accuracy
• Analytical skill
• Assertiveness
• Attention To Detail
• Communication
• Customer Orientation
• Deadline orientated
• Developing staff
• Ethical behaviour
• Honesty
• Leadership skill
• Planning and organising
• Problem solving
• Professionalism
• Self-management
• Healthcare billing procedures, documentation and standards
• 2-3 years Supervisory Experience would be an advantage
• Grade 12

Job Details:

Company: Lancet Laboratories

Vacancy Type:  Full Time

Job Location: Johannesburg

Application Deadline: N/A

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