Job Description: To manage the smooth running of the Nedbank Contact Centre to ensure qualilty service, client retention and sales and maintaining stakeholder relationships in line with Nedbank’s client service strategy. Job Responsibilities: Manage average handle time, abandonment rate, transferred …
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Nedbank Call Centre Jobs – Manager Collections
Job Description: To manage the collections call centre contact ability, including Avaya dialing campaigns & strategies . To discuss findings with management-make suggestions and recommendations on campaign and activity planning schedule, focusing on performance and achievement of service levels. Must …
Read More »FirstRand Careers – Fiduciary Administrator E
Job Description: Provide efficient and effective administration support to ensure the smooth running of a functional area. Job Responsibilities: Manage costs / expenses within approved budget to achieve cost efficiencies Deliver exceptional service that exceeds customers’ expectations through proactive, innovative …
Read More »FirstRand Jobs Paarl – Multi Skilled Consultant Sales and Service E
Job Description: To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: …
Read More »Barclays Jobs in Glasgow – Full Stack Developer
Job Description: As a Barclays Full Stack Developer, you will work within the area of Barclays Risk, Finance and Treasury. As part of the team, you will also be responsible for delivery of a system for pricing and risk valuation …
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